Four things I build · Gold Coast

You sent the quote. Then you got busy, and nobody chased it.

Chasing it is the job I install. Your own list, worked into one ranked call sheet with the message for each one already written, sitting in your own accounts under your own name. One of your people reads it and presses send. You own the lot, and you are not locked to me.

Or watch it work a sample list first.

Your accountsyour email, your number, your data
A person sendsnothing goes out unread
Month to month30 days notice, either side

Four doors

One workshop, four doors into it.

Everything below gets built the same way and ends up in the same place: written by hand, installed into accounts you already own, and yours to keep afterwards. Which door you come in through depends on what you sell. If none of the four is your problem, I would rather you shut the tab than took a call from me.

/01

Boomerang Lead System

For trades and home services. It works the quotes that went quiet and the old ones that never booked into one ranked list, each with the message already written, ready for someone in your office to read and send.

What it does, and what it does not →
/02

SSJC Property

For real estate agents. The same install, pointed at the appraisals that never listed, the open home registers and the buyers who missed out. It does not generate listing media, and that is a decision I will explain rather than an omission.

Where I stand on media →
/03

SSJC Website Builder

For businesses whose site was built years ago and has not been opened since. Written by hand, no page builder, in your own hosting account. You are reading the sample right now, which is the only proof I am entitled to show you.

Check this page yourself →
/04

Custom AI Systems

For a job the first three do not cover. You tell me what you and your staff do by hand every week, and on the call I tell you whether it is worth building, or whether it is not. Nothing is pre-built behind this one and there is no package: it is my own labour, quoted per job, and some weeks the honest answer is that it is not worth it.

Tell me what you do by hand →

/01 The tradie door

Boomerang Lead System

Two jobs. The two nobody in your business has time for.

The quotes that went quiet, and the old ones that never booked. Not a chatbot and not a receptionist. It is the person you would put on the front desk to chase things up, except it is a system, it runs inside your accounts, and it hands the work to whoever you already employ.

/01.1 THE QUOTES THAT WENT QUIET

You sent it, they said they would have a think, and you never heard back

It reads your export, pulls out every quote that never got a second look, and puts them in the order worth ringing. Each one arrives with the message already written, carrying the customer's name, the job and the number you quoted.

/01.2 THE OLD ONES THAT NEVER BOOKED

The quotes from last year that just stopped, and nobody ever went back to them

Same job, further back. Past enquiries, past quotes and past customers under two years old, with anyone who has asked to be left alone already taken out. Your own relationships only. Nothing bought and nothing scraped.

/01.3 THE MESSAGE

It writes each one. It cannot send it.

The draft lands on a screen with the name, the job and the figure already in it. One of your people reads it, changes a word if she wants to, and sends it from your own account under your own name. The system drafts, a person sends. It is assisted, not autonomous, and I will not describe it as anything else.

/01.4 THE CALL SHEET

Your office manager gets one list, in order

Tap to dial, top to bottom, message already there. Not a dashboard nobody opens. A list she can get through between other jobs, and a record of who said no, so nobody gets rung twice.

Not yet, and I will put it in writing

Anyone can tell you what their thing does. These are the four things this system does not do, in writing so you can hold me to them: the first three are decisions I will defend on the phone, the fourth is not built yet.

  • It does not answer your phone and it does not ring anybody back. A number that rang out goes on the list with the message drafted, the same as everything else, and one of your people makes the call. I do not sell a response time and I am not going to start.
  • It does not put anything in your diary. It hands over a worked list. What gets booked out of that is your business and your calendar, not mine.
  • It does not write back into your CRM or your job system. It reads what you have already got. Your system stays the system of record and I do not touch it.
  • It does not run on a timer yet. Today I run it and hand your team the list. A scheduled run, and an alarm that tells me before it tells you, are the next two things I build. The day they ship, this line changes and I put the date beside it.

If one of those four is the thing you actually need, I am the wrong bloke, and you will hear that on the call rather than after the invoice.

The leak

Follow-up gets slower, then it stops. That customer never hears from you again.

The research is blunt: firms that made contact inside the first hour were around seven times more likely to qualify a lead than firms that waited even an hour longer. It is 2011 data about online leads generally, not a prediction about your database. And this is not a speed product. It does not answer your phone and it does not ring anybody back. The figure is here for one reason: the same decay keeps running long after the first hour, and what it eats is the quote nobody ever went back to.

/01.5 THE QUOTE THAT WENT QUIET

It is still sitting open in your system

They said they would have a think. Nobody went back to them, because going back to them is nobody's actual job. It is still sitting in your system, and so is the one before it.

/01.6 SLOW RESPONSE

~7×

more likely to qualify a lead when you make contact within the first hour, versus waiting even an hour longer.

Harvard Business Review, 2011. S01
/01.7 FOLLOW-UP DECAY

The forgotten quote

Most enquiries get chased once, then forgotten. The quote you sent last Tuesday is money sitting in someone else's pipeline.

/02 The agent door

SSJC Property

The same system, pointed at the deadest list in small business.

An agency file is the same problem wearing a better jacket. Appraisals that never listed. Open home registers nobody rang. Buyers who missed out on one place and then bought nothing anywhere. Past vendors who are due to move again and have not heard from you since settlement. It is the same install as Boomerang Lead with your fields in it instead of a plumber's, sitting in your own accounts, under the name of the agent whose relationship it actually is.

/02.1 THE APPRAISALS THAT NEVER LISTED

You valued it, they said they would have a think, and then they listed with nobody

Your export goes in and every appraisal that never became a listing comes back out in the order worth ringing, with the address, the date you were there and the range you gave them already sitting in the message.

/02.2 THE REGISTER AND THE UNDERBIDDERS

Everyone who walked through it, and everyone who missed out on it

Open home registers, past enquiries and past buyers under two years old, with anyone who has ever asked to be left alone taken out before the list is built. Your own register only. Nothing bought and nothing scraped.

/02.3 THE PART A PERSON DOES

It writes each one. Your agent is the one who sends it.

The draft lands under the name of the person whose relationship it is. They read it, change a word if they want to, and send it from their own account. Nothing goes out unread, and I will not build the version that does.

Not yet, and I will put it in writing

The name says media, so here is exactly where I stand on that before you have to ask me on the phone.

  • I do not generate listing media, and that is a decision rather than a gap. No AI video of a property, no virtual staging, no dusk conversion, no floorplans, no renders. These models produce convincing motion, not accurate rooms: walls bow, a doorway leads somewhere that is not there, a bench changes length. I am not putting a picture like that in front of somebody who is going to stand in the actual room on Saturday morning, and I am not asking you to put your name on it either.
  • I do not shoot. No photography, no drone, no crew, no edit suite. If you need a shoot you already know somebody better at it than me, and I would rather you kept using them.
  • Where I do use generated imagery, it stays off the property. Titles, texture, weather, coastline, suburb mood that is plainly not a specific address. Never an interior, a street, an aerial or a person that anyone could mistake for a record of a real place.
  • The same two limits as Boomerang Lead apply here, word for word. It does not run on a timer yet, and it does not write back into your CRM. Both are set out under /01 above and I have not softened them for this door.

Everything under this door is the same build, on the same price list as Boomerang Lead. If your database is genuinely being worked already, say so on the call and I will tell you to keep your money.

Before you look at a price

Seven questions. Then decide whether you need any of this.

Nothing here needs looking up, and it takes about a minute. There is no score at the end, just your own answers handed back to you. Nothing you tap leaves this page. I would rather you got a no here than on the phone with me.S17

  1. How many quotes went out last month?
  2. Of those, how many did you go back to a second time?
  3. It is 2pm and you are up a ladder. The phone goes. What actually happens to that call?
  4. When did you last ring somebody you quoted months ago, just to ask where it landed?
  5. Where do the names and numbers actually live?
  6. Whose job is it to chase the ones who went quiet?
  7. Going back two years, roughly how many past customers and old enquiries are sitting in there?

If three or four of those made you pause, send them to me and I will read them back to you: ask for a call. If none of them did, you do not need me, and I would rather you worked that out here than on a call.

Now the price

One follow-up system, sized to what you actually have.

It is the same build every time, whether you came in through Boomerang Lead or through Property. What changes is how much of your list it covers, and whether I stay on to watch it once it is live. The Website Builder under /03 is a different job and I quote that one on the call.

What it costs

  • The Live Build. Ninety minutes, your real export, my laptop. You watch your own messy list turn into a ranked, tap-to-dial call sheet, and you keep it whether or not you go further. Credited in full against an install booked within 30 days.
  • The Desk. Your own follow-up console, running in your Netlify, your email and SMS, on your data. Nothing of mine sits in the middle of it.
  • A written acceptance test, signed before I start. "Done" is a document we both agreed to, not a memory of a conversation.
  • You own it outright. Your accounts, your credentials, your data, plus a handover runbook written for your office manager. Sack me and you keep the lot, and that runbook is how your own people run it without me. That is deliberate.
  • $1,450 a month, and here is the honest pitch: this will break eventually, and when software breaks it goes quiet. I check every run, because right now I am the one who runs it, so a problem reaches me rather than you. Plus fixes when an integration changes underneath it, one change request a month, and a one-page report I write from your own logged numbers.
  • Month to month, 30 days notice, either side. No lock-in, no auto-renewal trap, no fee of mine tied to a sale.
  • I do not tell you what it will earn you. I have no basis for that number and neither does anyone else selling you this. I will tell you exactly what it does.

How the build goes

First

We write the acceptance test together. Exactly what it must do to be finished, in plain English, signed by both of us before I write any code.

The build

I build it into your accounts. You create the logins, I configure them, so every credential stays yours from the start.

The acceptance test

We run the acceptance test together. If it does not pass, it is not finished, and I keep working.

Handover

Your team gets an hour of training, and a runbook written for your office manager: how to change a message, how to restart it, where everything lives.

This is not for you if

  • Your list is bought, scraped or inherited. Your own enquiries, quotes and customers only, confirmed by you in writing.
  • You want it to send on its own with nobody reading it. That is not what I build, and I will not build it.
  • You want a promise about jobs or revenue. I will describe exactly what the system does. What it earns you is your business, and no fee of mine rides on it.

Twenty minutes, no deck. I will tell you on that call whether there is enough in your list to be worth building anything, and if there is not I will say so.

Different sizes, same thing

If you haveWhat that isThe price
A list and no idea what is in itSend it over. I go through it and send back what is actually in there. Yours either way.Free
Want to see it work before you commitThe Live Build. 90 minutes, your data, you keep the output.$1,200 credited to the install
One follow-up job you want handledThe Desk. Installed in your accounts, on your own logins, you own it.$4,900 $3,700 after the credit
You want it watched and maintainedThe Watch. I check every run, breakage fixes, one change a month, monthly report.$1,450 a month, either side can stop
You are an agency with clients and no builderDelivery Arm. I build, your name goes on it, you keep the client.$7,500+ fixed, per build

Every price above is the whole number. Nothing is added at invoice.S03

Is it legal? The system only ever works people your business already has a real relationship with: past quotes, past jobs, past enquiries, under two years old. Every message goes from your own account under your own name, and one of your people presses send on it. Anyone who asks to be left alone comes off before the next run, permanently. You confirm the consent basis in writing before anything is installed.

What is the worst case? You pay for the Live Build, you keep what the ninety minutes produced, and you never hear from me again. Nothing I charge is tied to a job or a sale.

The first three

While I have no client references to publish yet, the price is lower.S15 The founding rate is $2,400 to install instead of $4,900, and $950 a month instead of $1,450, for the first three businesses.

It is not a discount and I will not dress it up as one. It is what I charge while I earn the three written references I do not have yet. What I ask back is a written reference and permission to publish your own numbers. It goes to the standard price after client three, and anyone signed at the founding rate keeps it for as long as they stay.

What your team actually does

This is the part your team actually does.

The Desk drafts. A person reads and presses send. That person is the entire difference between a system you can defend and one you cannot. Here are four drafts as they would arrive on your office manager's screen. Do what she would do with them.

SIMULATED · FICTIONAL CONTACTS · NOTHING SENDS · THESE BUTTONS MOVE A CARD ON YOUR SCREENS13

Four drafts, held for approval. Sample Plumbing Co, one run.

  1. JO M. · bathroom quote · last contact 14 months ago · $6,400

    Morning Jo, Alex from Sample Plumbing. We quoted your bathroom back in May last year and I never followed it up properly. If it is still on the list I am happy to take another look at the numbers, and if you have moved on that is completely fine, just say the word and I will leave you be.

  2. DEAN R. · hot water replacement · last contact 8 months ago · $2,100

    Hi Dean, Alex here from Sample Plumbing. You rang about the hot water system back in December and we never got you a firm price. If you sorted it elsewhere no hard feelings at all. If not, I can give you a fixed number this week.

  3. PRIYA S. · kitchen rough-in · last contact 3 weeks ago · $11,800

    Morning Priya, Alex from Sample Plumbing. Just checking in on the kitchen rough-in quote from a few weeks back. No rush at all, I know these things take time to line up with the cabinetmaker. Happy to hold the price until the end of next month if that helps.

  4. TERRY W. · blocked drain · last contact 22 months ago · $380

    Hi Terry, Alex from Sample Plumbing. We cleared a drain for you a while back. Just checking everything has stayed clear since, and letting you know we are still around if anything comes up.

Jo, Dean, Priya and Terry are invented. The quotes sitting in your own file from last May are not, and that is the whole product: your list, your words, your account, and one of your people reading each message before it goes anywhere.

/03 The website door

SSJC Website Builder

You are already looking at the sample. That is the whole pitch.

If your site was built years ago, or built by somebody who has stopped answering the phone, or built on a template that loads a dozen other companies' scripts before it gets round to loading your phone number, this is the door. I write the replacement by hand, put it in your own hosting account, and hand you the files.

/03.1 THE PROOF IS THIS PAGE

Do not take my word for any of it. Go and check.

Right click, view source, and read the lot. Then open your browser's network tab and watch where this page sends its requests: every single one of them comes back to this domain. No content network, no hosted fonts, no analytics, no tracking pixel, nothing loaded from anybody else's server.S05 The one thing it keeps is a note of where you arrived from, held in this tab, sent only if you fill in the form, and written down in the privacy policy rather than buried.

/03.2 WRITTEN BY HAND

No content system, no database, no plugin waiting to go out of date

What ships is the file. There is no content system sitting behind it, no database to migrate and no theme to keep up to date. When something needs changing, somebody changes the file, and you can read it and see exactly what moved.

/03.3 IT IS YOURS

Your hosting, your domain, your files

Built inside your own account under your own login, source handed over, with a written note on how to change the things you will actually want to change. Hand it to anyone else afterwards and it keeps working. There is nothing of mine to unlock.

Not yet, and I will put it in writing

Same block as the other two doors that have a section here, because a new offer does not get to skip it. The fourth card is a conversation rather than a built thing, so its limits are on the card itself.

  • There is no price on this page and I am not going to invent one. It depends entirely on what you have got now and how much of it has to move across. I will look at your current site while we are on the call and either give you a fixed number or tell you it is not worth rebuilding.
  • I do not sell search rankings. I will build the page so a search engine can read it properly and I will show you what I did. Nobody can promise you a position, and anyone who does is selling you something other than a website.
  • I do not run your ads, write your blog or manage your socials. One thing at a time, done properly, and I would rather be honest about the edge of it than take the money.
  • There is no gallery of past work here. I have built sites for clients. Until one of them gives me written permission to put their name on my own site, no client name goes on it. This page is the only sample I am entitled to show you, which is a decent reason to look at it hard.

If your current site is doing its job, keep it. I would rather build the follow-up that sits behind it.

How it works

No proposals. No scoping documents. One call.

The first call

Twenty minutes, no deck. You tell me what you sell and roughly what is sitting in the file. I tell you straight whether there is enough in there to be worth building anything.

20 MIN · FREE

The audit

One export from your system. I check valid mobiles, how recent the relationships really are, duplicates, and whether the consent basis holds, then send back what is actually in there. Free, and you keep it whether you go ahead or not.

Your list stays on my laptop. Not uploaded anywhere, not shared, deleted the day you tell me to.

BEFORE YOU PAY · FREE

The build

The acceptance test is signed first, so what finished means is agreed in writing before I write any code. Then I build it into your own accounts. You create the logins, I configure them. I run it for the first time on your live data while I am still on the hook for it.

ON YOUR ACCOUNTS · FIXED PRICE

The handover

An hour with your team, and a runbook written for your office manager rather than a developer. Then it is yours. I stay on to watch it if you want that, and you can stop that any month.

YOURS TO KEEP

Craig Cullen, who runs SSJC Media Group, photographed on the Gold Coast GOLD COAST · QLD

The person

Hi, I'm Craig.

I have been in sales for nine years, with a passion for AI development and cyber security running alongside the whole way. Nine years on the phone taught me one thing over and over: the money is almost never lost at the pitch. It is lost in the gap. Somebody enquires, somebody quotes, and then nobody rings them back. That gap is the single biggest loss I have watched businesses take, and almost nobody is working it.

So SSJC Media Group is built around exactly that gap. I install the follow-up system nobody in your business has time to be. I run your own list through it, it drafts every message in your voice, and a person on your team still presses send. No account managers, no ticket queues, no handing you to somebody else. The person who built it is the person who answers when it breaks.

If that's worth twenty minutes, ask for a call below.

The first call

Send me your list. I will tell you what is actually in it.

Send me the export and I go through it myself, free. You get back what is actually in there, and you keep it whether we work together or not. If there is enough in it to be worth building something, I will tell you what I would build and what it costs.

Allergic to forms? Skip them entirely:

WHAT IS THIS PAGE DOING? · LOCAL LOG

Field names only, never what you type. Nothing leaves this page until you press send, and you can watch that stay true in your browser's own network tab.

It goes to Craig’s own inbox, and nobody else reads it.

Request a call Ask for the 20 minute call